Our Team
Founded in 1992 by a team of collection, asset protection and security professionals, BCS has over 50 years of industry experience. Our core management backgrounds include collection administration, supervision and training, as well as both consumer collection management, commercial collection and long-term credit management.
Our staff is trained in effective investigation and negotiation methods, collection psychology and dispute management. We collect consumer and commercial accounts across virtually any industry sector.
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Our Process
With over 20 years of tried and true practice, our business model ensures BCS is well versed in your specific industry. Our central collection management call center is staffed with experienced collectors and in-house legal expertise. We utilize proven collection psychological techniques and negotiating skills to generate recovery on all files. The CBS focus is on personal contact to collect accounts nation-wide.
Our collectors are also supported by sophisticated software that ensures priority attention is given to your accounts. With on-going support from management via regular file review and quality assurance standards, the BCS process is designed to provide maximum results for you and your portfolio.
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Our Technology
BCS is committed to supporting our collectors and clients with the most efficient and up-to-date technology available. Our dynamic "Collect!" program designed by Comtech Systems Inc. of Britis Columbia is completely windows-based, user friendly and a quick study for both internal users and our client’s audit teams. The software can be integrated with a wide variety of existing office programs and is easily set-up to accept any type of new business assignments using our clients preferred platform.
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