Our process has been built on 30 years of tried-and-true practices. We operate from a central collection management call centre, equipped with experienced collectors and in-house legal expertise. Our collectors focus on personal contact and use their collection psychology, negotiating skills, and conflict resolution training, to collect accounts across Canada. Each collector is supported by proven strategies and sophisticated software to ensure maximum attention to your account. Management provides ongoing support, regular file review and maintains strict quality assurance standards for each case. Our process allows us to provide maximum results for you and your portfolio.
Trust us to work our proven process for you